iPhone Parts & Service History

iPhone Parts & Service History

​Genuine Apple parts have been designed, tested and manufactured for Apple quality and performance standards.

With iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone. When you have a genuine repair at Phone Bar, you can also see the service history in your settings menu.

 
  • For iPhone XR, XS, XS Max and later, including iPhone SE (2nd generation), you can see whether the battery has been replaced.
  • For iPhone 11 models, iPhone 12 models and iPhone 13 models, you can see whether the battery or display have been replaced.
  • For iPhone 12 models and iPhone 13 models, you can see whether the battery, display or camera have been replaced.
iOS 15.2 Parts & Service History

 

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 If the service was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to the part. If your iPhone has connected to the internet since the service was performed, you can tap the part to see more information, including the date of the service.

 

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For display and battery, you may see an additional message that says "Apple has updated the device information for this iPhone". This means that Apple has updated the device information maintained for this iPhone for service needs, safety analysis and to improve future products.

These messages don't affect your ability to use your iPhone, its battery, display or camera. 

With iOS versions earlier than iOS 15.2, you can only see whether a replacement part has been identified as an Unknown Part.

Information about parts and service history is collected by Apple and stored as part of the device information maintained for your iPhone. This information is used for service needs, safety analysis and to improve future products. 

Parts and service history is only shown if your iPhone has had a part replaced or if a part isn't functioning as expected. If a part has been serviced more than once, only the most recent service will appear.

iPhone parts and service history is linked to the serial number of your iPhone. If your iPhone has been repaired in a way that generates a new serial number, you'll only see the parts and service history that's associated with the new serial number.

If you'd like to get a quote to repair your device, go to our iPhone Repairs Pricelist.